You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. I believe this book is a good and quite complete one - at least for me :) being a manager/lead for 2 months now when it comes on the duties and challenges of a manager.
The idea is to be aware of the 3 imperatives of a great manager.
Manage yourself: if one wants to be an effective and trusted manager of people, he/she should start with managing the self. What means to be a boss, the role, the relationship with others. Being aware it is all about results in the end, but the ones around you who need to achieve them still have brains and hearts.
Manage the network: - exercising influence super important to understand who are the ones around you who can make you and the team succeed and whom you can also advice. There are 3 types of them: operational (for day to day activities), strategic (resources, see the potential, being the sponsor) and development (people who you need to trust that will give you candid feedback about your performance.
Managing the team: clear roles and direction, clear sense of where the person as an individual and team member is. Always asses when to delegate (low, moderate, high touch) and constant discussions around performance and perception are needed.
It is so useful to remind yourself about the pitfalls of friendship, the extreme authority, the loose ends, the fear of having strong team players, the lack of trust, the always better self-perception... etc. I would recommend this book as I think one can take away lot of info and put them into practice.
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