August 29, 2011

Companies typically restrict their definition of sales operations to transactional activities such as deal configuration, quote generation, and credit checks. A broader, end to end view recognizes that the functions supporting sales are interdependent. 

Sales operations begin with transactional support activities critical to processing deals - but also involve groups that work directly with sales but are not tied to specific transactions such as help desks, Finance, IT support and Human Resources.

No comments:

Post a Comment