August 24, 2010

Advanced Entrepreneurship: Building an Income Machine

This post is the sixth in a series onAdvanced Entrepreneurship.

Most new entrepreneurs obsess about raising cash to start their business. What they don't spend enough time thinking about is generating income.

That's not to say that fund-raising isn't important. An entrepreneur might occasionally have to raise cash to keep the business alive until it becomes self-sustaining. But fund-raising is a commodity activity. Income generation is not; it's the chance for the business to show it can do something of value profitably over the long term.

Raise money now with an eye toward generating income. To separate herself from the good entrepreneurs and become a great one, a CEO must focus her attention on finding the business model, distribution method, and consumer engagement that creates an ongoing revenue stream. She must also exhibit restraint in how she uses seed money. Great entrepreneurs limit their spending and work creatively within boundaries — perhaps even sustaining an affordable loss for a period of time — establishing a strong foundation while exploring opportunities for growth.

Take Amazon, for example. Founder Jeff Bezos's brilliance was not in recognizing this amazing internet opportunity or in raising the money to get it off the ground, but in exhibiting the patience necessary to allow it to blossom. Bezos raised billions when the stock market was overheated, then ran the company frugally until he was able to pinpoint its source of income some eight years later.

Realize you can't be certain what the future will hold.Certainly, getting the business off the ground is a prerequisite for being a successful entrepreneur — good businesspeople do their homework, create pro forma income statements, raise seed capital, and try to get a good ROI for their investors — but for great entrepreneurs this is just the beginning.

Business plans assume you can predict the future, but entrepreneurs — especially the ones who are trying to invent new products — are operating in the unknown. Great entrepreneurs realize that projections are useful for identifying assumptions, but not necessarily for projecting future realities. They consider what's available and how much they're willing to risk, and they determine how to use those resources to move toward creating an income-generating machine.

To take it a step further, the best entrepreneurs often find ways to turn their constraints into assets. For example, eBay founder Pierre Omidyar knew his full-time job would keep him from overseeing the site at all times, so he set up the site to allow users to support and rate one another. This self-maintaining feature helped make the site scaleable — and ultimately played a big role in its success.

An idea is only as good as its execution. Focusing too much energy on raising initial funds can be detrimental to entrepreneurs who use the capital to commit to long-term outflows before considering the potential for long-term inflows.

Raising large sums of money up front creates constraints by committing the entrepreneur to a certain scale and timeframe to give her investors a return. If she then overshoots and needs more funding, she dilutes her early shareholders' returns. Further, if she runs through multiple rounds of money before actually launching a product to see how it performs, she forfeits the opportunity to use market feedback to adjust her approach.

The owner of a chain of Laundromats once confided to me that he could have built a fabulously successful Laundromat if it weren't for his first central laundry facility, which was far too big. The payments for this facility burdened him to the point where all his knowledge isn't worth a hill of beans, because that initial investment is dragging the entire business down.

A far better approach would have been to create a small central facility, get some satellite laundry services up and running and profitable, then scale up the central facility based on real-world data about needed capacity.

When they must fund-raise, great entrepreneurs combine it with action. When it comes time to raise capital, great entrepreneurs are keenly aware that new capital dilutes the old. They bring in new stakeholders only when they have good reason to believe they're increasing per-share value — in real terms, not just negotiated vapor figures. If they can't ensure that's the case, they might be better off using credit cards or business lines of credit to take on minimal debt, or seek grants or supplier financing, rather than dilute their initial investors' ROI.

A truly great entrepreneur finds ways to raise money in ways that also help build the company's ecosystem. She looks for customers who are willing to invest in the company, whether in the form of partnerships, funding early development, or loaning facilities and resources. She also looks for suppliers who will give favorable payment terms.

In doing so, she raises money that will not only help get the project off the ground but also contribute to building the income-generating machine necessary for long-term success.

Stever Robbins is a serial entrepreneur, top-10 iTunes business podcaster ("The Get-it-Done Guy"), and CEO of Stever Robbins, Inc., an entrepreneurial consulting and coaching firm. He teaches at Babson College on building social capital. His first book, The Get-it-Done Guy's 9 Steps to Work Less and Do More, is coming out this September.

America's Lost Decade(s)

Is America headed for a lost decade? And is that why I relentlessly propose that the days of industrial age business as usual are numbered? Yes — and no. In this short video post, here's what I advance: America just had a lost decade (I've also compiled four troubling charts, available here, that lend credence to my conjecture).

In many ways, what we're experiencing is less a great recession that started in 2008, and more a Great Stagnation, that began a decade or more before that. The real crisis isn't about bankers, bonuses, and bailouts — it's about an economy that's geared to create thin value; value that's artificial, meaningless, and often, actually worth little, in human terms. So the real challenge isn't about eking out another penny of profit by laying off more another hundred people, offshoring with an even greater ferocity, crushing your fiercest rival more savagely, or churning out more lowest-common-denominator "product." It's about learning to create thicker value: authentic value, that endures, resonates, and multiplies. Unless, of course, you think you can survive another lost decade.

Worry Isn't Work

Many of us have grown up thinking that if we are properly self-punishing then we are somehow being responsible. "What, I'm a nervous wreck — how could I possibly take on more?" On the other hand, if, God forbid, we are feeling carefree, we have this nagging sense that we're being downright irresponsible, certain that if we don't get right back to self-flagellation then the other shoe is going to drop. And hard. We don't correlate our sense of responsibility with what we are actually producing. We correlate it with how hard we are being on ourselves.

Thus anything that's fun cannot possibly be work, and everything that's unpleasant is.

I can hunch over my computer screen for half the day churning frenetically through e-mails without getting much of substance done, all the while telling myself what a loser I am, and leave at 6:00 p.m. feeling like I put in a full day. And given my level of mental fatigue, I did! I can spend my Saturday afternoon worrying about financial ruin to the point of exhaustion, and my inner critic is satisfied. But clear my mind with a 30-minute meditation, go for a 45-minute morning walk, or leave the office for an hour to decompress and get a healthy lunch — all of which would make me more productive for the day — and the voices inside my head start screaming, "Infidel!"

(Those of you who don't suffer from this tendency toward self-criticism, please comment and let the rest of us know your secret.)

We can trace a lot of our modern dysfunction to our Puritan roots. Historian Perry Miller wrote that "without some understanding of Puritanism...there is no understanding of America."

Historian Stephen Innes noted, "In no other colony could the most industrious women and men, who throughout their lifetimes had striven to 'improve [their] Time and Talents for God's glory,' daily lacerate themselves with accusations of 'selfishness...' and the overwhelming conviction that they were...the most 'unproffitable' of the Lord's servants."

Historian Amanda Porterfield observed that "American missionary thought involved a strong investment in self-criticism that was rooted in the biblical concern about the need for awareness of sin and, more specifically, in the Puritan preoccupation with self-assessment."

Sound familiar?

The Puritans had a strong work ethic. They also burned witches at the stake and massacred Native American women and children. We need new role models.

Unfortunately, the high-pressure business school atmosphere isn't the best place to look. The fantasies are just different; hyperanxiety about failing grades gets conflated with being responsible and getting an education. The pressure the VC culture puts on start-ups does more to induce stress than creativity. And don't get me started on the nonprofit sector. It's the sacristy for self-criticism.

Worry isn't work. Being stressed out isn't work. Anxiety isn't work. Entertaining a sense of impending doom isn't work. Incessant internal verbal punishment isn't work. Indulging the great unknown fear in your own mind isn't work. Hating yourself isn't work.

Work is the manifestation of value, and anyone who tells you that a person whose mind is 50% occupied with anxiety is more likely to manifest value is a person who isn't manifesting much.

It's OK to take care of yourself. To take time to exercise. By all accounts, exercise improves brain function. It's OK to eat well, and to slow down enough to eat consciously and appreciate the food. Proper nutrition improves brain function as well. Go on vacation. Meditate. Take a break each week for an hour to see a therapist, or a movie, or stop in a church, if that's your practice. Sit quietly on your porch in the evening and reflect. Chaining yourself to your desk is no more correlated to productivity than mental self-annihilation.

After all, who is likely to be the more productive contributor to the company, and to the world — the person who is healthy, rested, well-balanced, full of energy, and clear of mind, or the sleep-deprived, overweight, heart-attack-waiting-to-happen, psychologically unexamined, self-critical maniac? Who is more likely to be present enough to see the next breakthrough? Who is more likely to analyze problems clearly, for what they really are, instead of what they are assumed to be?

We have to rethink what it means to work and to be productive. We have to disentangle self-hatred from responsibility, self-criticism from self-care.

What does re-thinking mean in this case? Start thinking of being hard on yourself as being irresponsible. Start thinking of wasting half of your brain power on fantasies about your own destruction as self-indulgent. Conflate self-negativity with laziness. Start thinking of time for yourself as being responsible. Start thinking of a healthy mid-day meal as essential to your productivity, time away from your desk as productive.

In short, start thinking the opposite of what we've been taught since, well, since the Puritans. We stopped burning witches at the stake four hundred years ago. It's time we stopped doing it to ourselves.

A Salesperson's Seven Deadly Sins

In the late sixth century, Pope Gregory described the seven deadly sins from the least serious to the most, as superbia, invidia, ira, avaritia, tristia, gula, and luxuria. Translated from Latin, they are pride, envy, anger, avarice, sadness, gluttony, and lust. What do you think are the seven deadly sins of salespeople? Here's my list, in order of least to most severe.

Chattering. Salespeople talk too much on sales calls for a variety of reasons. Some are nervous chatterers who just can't keep their mouths shut. Others think they know more than the customer so they lecture the customer to death. Many salespeople feel compelled to recite their canned pitch regardless of the customer's actual interest. You have conducted a perfect sales call when the customer has been persuaded to buy even though you listened far more than you spoke.

Gourmandizing. Millionaire railroad tycoon Diamond Jim Brady was a legendary gourmand who lived at the turn of the twentieth century. For breakfast he ate eggs, pancakes, pork chops, cornbread, fried potatoes, hominy, muffins, and beefsteak and drank a gallon of orange juice. Lunch consisted of two lobsters, deviled crabs, clams, oysters, beef, and several pies. A platter of seafood and carafes of lemon soda constituted his 4:30 snack. The evening meal began with three dozen oysters, six crabs, and turtle soup. The main course was two whole ducks, six or seven lobsters, a sirloin steak, and servings of vegetables. Dessert included a platter of pastries and often a two-pound box of candy. Does your sales organization include a "Diamond Jim Brady" who devours company resources to the point of gluttony?

Inactivity. Salespeople must be short-term thinkers and long-term planners. An inactive salesperson neglects the future and does not spend time on activities that build his future pipeline. Inactivity is not to be confused with laziness. Many hardworking salespeople are completely focused on the here and now. Unfortunately, they forget about next quarter and next year. Other salespeople never really think about what will happen if their big deal collapses. They have been lulled into a state of inactivity and could be jolted into reality at any moment.

Obliviousness. Many salespeople don't take the time to understand how customers fit within their own organization. I am continually amazed at the lackadaisical attitude many salespeople have about understanding the organizational structure of the companies they call on. When they are asked what a person's title is, they will answer, "manager," or something equally nebulous, when they should answer, "manager of application security who reports to the director of application development, who, in turn, reports to the CIO."

Shallowness. Salespeople who don't know their product well enough to build customer credibility cannot be expected to drive account strategy. How can you determine your next course of action if you don't understand the customer's technical objections and how best to emphasize the product's strengths? Worse, in this situation you are completely at the mercy of someone else because another member of your company has to explain how your product works.

Presumptuousness. Assuming information you really don't know is one of the worst sins for a salesperson. Salespeople who are not certain but make their best guess about who the ultimate and final decision maker is within an account are more than halfway to losing the deal.

Ignorance. Ignorance is the deadliest sin. If you do not have a contact within an account who is telling you what is happening in closed-door meetings, defending you when you are not around, and disseminating propaganda on your behalf, you will most certainly lose.

Your success is your responsibility. The salesperson who avoids committing these seven deadly sins is well on his or her way to becoming a truly great salesperson.

Steve W. Martin teaches sales strategy at the USC Marshall School of Business. His latest book on sales neurolinguistics, Heavy Hitter Sales Psychology, is based on his successful 20-year sales career. This post originally appeared on his blog, The Heavy Hitter Sales blog.

How Millennials' Sharing Habits Can Benefit Organizations

The Pew Internet and American Life Project recently asked a large group of experts if they thought Millennials would grow out of their currently strong penchant for online sharing and self-revelation. A strong majority of this group — 67% — said that this would not be the case, and that Generation Y would keep sharing as it aged.

I agree, and my favorite explanation for why came from Matt Gallivan, a senior research analyst for NPR, who said "Sharing is not 'the new black,' it is the new normal. There are too many benefits to living with a certain degree of openness for Digital Natives to 'grow out of it.' Job opportunities, new personal connections, professional collaboration, learning from others' experiences, etc., are all very powerful benefits to engaging openly with others online, and this is something that Gen Y understands intuitively."

Older generations of knowledge worker, including mine, don't share this intuition. We basically work in private, or in small groups of close colleagues, and only share our output — papers, reports, plans, presentations, analyses, and so on — once we consider it done.

Gen Y finds this approach somewhere between quaint and dumb. They inherently follow the advice of blog pioneer Dave Winer to "narrate your work" — to use 2.0 tools like blogs, microblogs, and social networking software to broadcast not only the finished products of knowledge work, but also the work in progress.

Millennials are more likely to talk publicly about the tasks and projects they're working on, the progress they're making, the resources they're finding particularly helpful, and the questions, roadblocks and challenges that come up. This narration becomes part of the digital record of the organization, which means that it becomes searchable, findable, and reference-able.

As this happens, two broad benefits materialize. First, people who narrate their work become helpful to the rest of the organization, because the digital trail they leave makes others more efficient. Second, by airing their questions and challenges work narrators open themselves up to good ideas and helpfulness from others, and so become more efficient themselves.

As Gallivan says, the Facebook generation understands these benefits, while other workers often do not. Older generations are more likely to see work narration as a narcissistic waste of time. Gen Y, meanwhile, knows that narrating their work, when done right, saves time, increases productivity, and knits the organization together more tightly. We should start following their lead and stop reflexively working in private.

This post has focused on the positive changes Millennials are bringing to the world of work. In my next one I'll turn into a curmudgeon and describe what I think Gen Y is getting wrong about the workplace, to their detriment.

In the meantime, I'd love to hear from you. Do you narrate your work? If so, what has the experience taught you? If not, why not?

10 Tips for Creating Distinct-but-Linked Innovation Groups

Conventional wisdom suggests you should isolate innovation from the core — separate the new from the old. But this approach misses the important advantage that big corporations can bring to innovation. Global companies own mammoth assets and capabilities that innovation initiatives must leverage. GE Healthcare in India innovated a $400 portable ECG machine by leveraging GE's vast reservoir of knowledge about ECG technologies that reside in their R&D center in Milwaukee.

Based on our research my colleague Chris Trimble and I have found that for successful execution of innovation, companies must adopt a distinct-but-linked organizational model. Under this model, a company builds a dedicated team for an innovation initiative, and then creates processes and incentives so that the dedicated team partners with, rather than fights with the company's performance engine, which is the core business.

Here are ten tips to nurture a strong partnership between innovators and the core business:

  1. Articulate a motivating vision of victory in which both the dedicated team and the performance engine win.
  2. Highlight the reality that the dedicated team and the performance engine are mutually dependent.
  3. Create a common enemy: the competition.
  4. Reinforce the values that the dedicated team and the performance engine share, even if they are simple and universal values, like a commitment to integrity.
  5. Make the division of responsibilities between the dedicated team and the performance engine as clear as possible.
  6. Anticipate resource constraints created when the shared staff must simultaneously handle the demands of innovation and ongoing operations.
  7. Gather data to understand whether fears about cannibalization are valid or unfounded.
  8. Alter incentives. Specifically evaluate "ability to collaborate across organizational boundaries" on performance reviews.
  9. Use influential and collaborative insiders at points of interaction between the dedicated team and the shared staff.
  10. When the innovation initiative succeeds, share credit liberally, with both the dedicated team and the shared staff.

How well is the partnership between the Dedicated Team and the Performance Engine working in your organization? What actions have promoted the partnership?

The Peculiar Way We Reward Innovation

Brian has touched on a problem with deep roots. In all fields of endeavor, humans compete for status. It's a universal truth.

That said, each community has its own status scorecard. In Washington, it's all about how much power you have. On Wall Street, it's how much money you make. And in the innovation community, it's how close you are to the beginning of the innovation story. (How many times have you heard a brag line that sounds something like, "I was there right at the beginning!") What this means, of course, if the idea was yours, is that you are king.

Ultimately, that's the source of the "not invented here" phenomenon. People discount, marginalize, and ignore the ideas of others — and refuse to lend the support that is necessary to get beyond the idea stage — because they are, after all, only human, and can't help but want to be king.

Now, in many endeavors, getting off to a good start is crucial. Innovation is clearly one of them, and breakthrough insights are hard to come by. But I'd argue that the importance of ideas has been blown completely out of proportion. Ideas without action are worthless.

And, if you think about it, rewarding the idea above all other parts of innovation is a peculiar system. It's sort of like analyzing the life of a great person, say Mozart, and giving all of the credit of his output to the ovum. Or, it's like idolizing the kicker on a football team because he starts the game with a kickoff.

So my answer to Brian is that you can't change human nature, but with effort you might be able to change the status scorecard, at least in your company. One step you can take is simply to hold the right kinds of celebrations. If you call out, with every successful innovation initiative, all of the contributions that were necessary to get from idea to fruition, then you're going in the right direction.

What questions do you have about innovation? Leave questions in the comment area below. I'll address as many as I can.

Seven Truths about Change to Lead By and Live By

I call these the Change Agent Bumper Stickers. Here are seven universal sayings that can comfort and guide anyone engaged in the effort of setting a new direction, orchestrating innovation, establishing a culture, or changing behavior.

"Change is a threat when done to me, but an opportunity when done by me." I coined this truth in my book The Change Masters, which compared innovation-friendly and innovation-stifling corporate cultures, and then saw it in operation in personal relationships, too. Resistance is always greatest when change is inflicted on people without their involvement, making the change effort feel oppressive or constraining. If it is possible to tie change to things people already want, and give them a chance to act on their own goals and aspirations, then it is met with more enthusiasm and commitment. In fact, they then seek innovation on their own.

"A journey of a thousand miles starts with a single step."Big goals can seem overwhelming. The magnitude of the problem, the difficulty of the solutions, the length of the time horizon, and the number of action items can make change feel so complex that people feel paralyzed, and nothing happens. This saying from China's Chairman Mao is a reminder to get moving. Do something, get started, take the first steps however small they seem, and the journey is underway.

"If you don't know where you're going, any road will take you there." A clear destination is necessary to guide the journey of change. Many change efforts falter because of confusion over exactly where everyone is expected to arrive. In the children's book, Alice in Wonderland, Alice, who is confused anyway, asks the Cheshire cat which road she should take. The magical cat responds with this helpful reminder to pin down your goal first. Zoom in on the destination on your mental map, and then zoom out to pick the best path.

"Change a campaign, not a decision." How many people make vows to improve their diet and exercise, then feel so good about the decision that they reward themselves with ice cream and sit down to read a book? CEOs and senior executives make pronouncements about change all the time, and then launch programs that get ignored. To change behavior requires a campaign, with constant communication, tools and materials, milestones, reminders, and rewards.

"When you come to a fork in the road, take it." Baseball legend Yogi Berra was known for oddball sayings that contain gems. There is an aspect of change that involves trial and error. Fear of mistakes can sometimes leave paths unexplored. It's important to seize unexpected opportunities. Some sidelines are dead ends, but others might prove to be faster routes to the goals.

"Everything can look like a failure in the middle." I've observed this so often that I call it Kanter's Law. There are numerous roadblocks, obstacles, and surprises on the journey to change, and each one tempts us to give up. Give up prematurely, and the change effort is automatically a failure. Find a way around the obstacles, perhaps by making some tweaks in the plan, and keep going. Persistence and perseverance are essential to successful innovation and change.

"Be the change you seek to make in the world." Leaders must embody the values and principles they want other people to adopt. This famous Gandhi quote reminds us all — executives with associates, political leaders with followers, or parents with children — that one of the most important tasks is personal: to be a role model, exemplifying the best of what the change is all about.

Salutation

In one salutation to thee, my God, let all my senses spread out and touch this world at thy feet.
Like a rain-cloud of July hung low with its burden of unshed showers let all my mind bend down at thy door in one salutation to thee.
Let all my songs gather together their diverse strains into a single current and flow to a sea of silence in one salutation to thee.
Like a flock of homesick cranes flying night and day back to their mountain nests let all my life take its voyage to its eternal home in one salutation to thee.

by Rabindranath Tagore

Sit Smiling

I boasted among men that I had known you.
They see your pictures in all works of mine.
They come and ask me, `Who is he?'
I know not how to answer them. I say, `Indeed, I cannot tell.'
They blame me and they go away in scorn.
And you sit there smiling.
I put my tales of you into lasting songs.
The secret gushes out from my heart.
They come and ask me, `Tell me all your meanings.'
I know not how to answer them.
I say, `Ah, who knows what they mean!'
They smile and go away in utter scorn.
And you sit there smiling.

by Rabindranath Tagore

Ocean of Forms

I dive down into the depth of the ocean of forms,
hoping to gain the perfect pearl of the formless.
No more sailing from harbor to harbor with this my weather-beaten boat.
The days are long passed when my sport was to be tossed on waves.
And now I am eager to die into the deathless.
Into the audience hall by the fathomless abyss where swells up the music of toneless strings I shall take this harp of my life.
I shall tune it to the notes of forever, and when it has sobbed out its last utterance, lay down my silent harp at the feet of the silent.

by Rabindranath Tagore

Still Heart

When I give up the helm
I know that the time has come for thee to take it.
What there is to do will be instantly done.
Vain is this struggle.
Then take away your hands and silently put up with your defeat, my heart, and think it your good fortune to sit perfectly still
where you are placed.
These my lamps are blown out at every little puff of wind,
and trying to light them I forget all else again and again.
But I shall be wise this time and wait in the dark,
spreading my mat on the floor; and whenever it is thy pleasure, my lord, come silently and take thy seat here.

by Rabindranath Tagore

Parting Words

When I go from hence
let this be my parting word,
that what I have seen is unsurpassable.
I have tasted of the hidden honey of this lotus
that expands on the ocean of light,
and thus am I blessed ---let this be my parting word.
In this playhouse of infinite forms I have had my play
and here have I caught sight of him that is formless.
My whole body and my limbs have thrilled with his touch who is beyond touch; and if the end comes here, let it come ---let this be my parting word.

by Rabindranath Tagore

Threshold

I was not aware of the moment
when I first crossed the threshold of this life.
What was the power that made me open out into this vast mystery
like a bud in the forest at midnight!
When in the morning I looked upon the light
I felt in a moment that I was no stranger in this world,
that the inscrutable without name and form
had taken me in its arms in the form of my own mother.
Even so, in death the same unknown will appear as ever known to me.
And because I love this life,
I know I shall love death as well.
The child cries out
when from the right breast the mother takes it away,
in the very next moment to find in the left one its consolation.

by Rabindranath Tagore

Farewell

I have got my leave. Bid me farewell, my brothers!
I bow to you all and take my departure.
Here I give back the keys of my door
---and I give up all claims to my house.
I only ask for last kind words from you.
We were neighbors for long,
but I received more than I could give.
Now the day has dawned
and the lamp that lit my dark corner is out.
A summons has come and I am ready for my journey.

by Rabindranath Tagore

Last Curtain

I know that the day will come
when my sight of this earth shall be lost,
and life will take its leave in silence,
drawing the last curtain over my eyes.
Yet stars will watch at night,
and morning rise as before,
and hours heave like sea waves casting up pleasures and pains.
When I think of this end of my moments,
the barrier of the moments breaks
and I see by the light of death
thy world with its careless treasures.
Rare is its lowliest seat,
rare is its meanest of lives.
Things that I longed for in vain
and things that I got
---let them pass.
Let me but truly possess
the things that I ever spurned
and overlooked.

by Rabindranath Tagore

Death

O thou the last fulfillment of life,
Death, my death, come and whisper to me!
Day after day I have kept watch for thee;
for thee have I borne the joys and pangs of life.
All that I am, that I have, that I hope and all my love
have ever flowed towards thee in depth of secrecy.
One final glance from thine eyes
and my life will be ever thine own.
The flowers have been woven
and the garland is ready for the bridegroom.
After the wedding the bride shall leave her home
and meet her lord alone in the solitude of night.

by Rabindranath Tagore

Untimely Leave

No more noisy, loud words from me---such is my master's will.
Henceforth I deal in whispers.
The speech of my heart will be carried on in murmurings of a song.
Men hasten to the King's market. All the buyers and sellers are there.
But I have my untimely leave in the middle of the day, in the thick of work.
Let then the flowers come out in my garden, though it is not their time; and let the midday bees strike up their lazy hum.
Full many an hour have I spent in the strife of the good and the evil,
but now it is the pleasure of my playmate of the empty days to draw my heart on to him; and I know not why is this sudden call to what useless in consequence!

by Rabindranath Tagore

Brink of Eternity

In desperate hope I go and search for her
in all the corners of my room;
I find her not.
My house is small
and what once has gone from it can never be regained.
But infinite is thy mansion, my lord,
and seeking her I have to come to thy door.
I stand under the golden canopy of thine evening sky
and I lift my eager eyes to thy face.
I have come to the brink of eternity from which nothing can vanish
---no hope, no happiness, no vision of a face seen through tears.
Oh, dip my emptied life into that ocean,
plunge it into the deepest fullness.
Let me for once feel that lost sweet touch
in the allness of the universe.

by Rabindranath Tagore

Chain of Pearls

Mother, I shall weave a chain of pearls for thy neck
with my tears of sorrow.
The stars have wrought their anklets of light to deck thy feet, but mine will hang upon thy breast. Wealth and fame come from thee and it is for thee to give or to withhold them.
But this my sorrow is absolutely mine own, and when I bring it to thee as my offering thou rewardest me with thy grace.

by Rabindranath Tagore

Endless Time

Time is endless in thy hands, my lord.
There is none to count thy minutes.
Days and nights pass and ages bloom and fade like flowers.
Thou knowest how to wait.
Thy centuries follow each other perfecting a small wild flower.
We have no time to lose,
and having no time we must scramble for a chance.
We are too poor to be late.
And thus it is that time goes by
while I give it to every querulous man who claims it,
and thine altar is empty of all offerings to the last.
At the end of the day I hasten in fear lest thy gate be shut;
but I find that yet there is time.

by Rabindranath Tagore

Lost Time

On many an idle day have I grieved over lost time.
But it is never lost, my lord.
Thou hast taken every moment of my life in thine own hands.
Hidden in the heart of things thou art nourishing seeds into sprouts,
buds into blossoms, and ripening flowers into fruitfulness.
I was tired and sleeping on my idle bed
and imagined all work had ceased.
In the morning I woke up
and found my garden full with wonders of flowers.

by Rabindranath Tagore

Roaming Cloud

I am like a remnant of a cloud of autumn
uselessly roaming in the sky, O my sun ever-glorious!
Thy touch has not yet melted my vapor,
making me one with thy light, and thus I count months and years separated from thee.
If this be thy wish and if this be thy play, then take this fleeting emptiness of mine, paint it with colors, gild it with gold,
float it on the wanton wind and spread it in varied wonders.
And again when it shall be thy wish to end this play at night,
I shall melt and vanish away in the dark, or it may be in a smile of the white morning, in a coolness of purity transparent.

by Rabindranath Tagore

Let Me Not Forget

If it is not my portion to meet thee in this life
then let me ever feel that I have missed thy sight
---let me not forget for a moment,
let me carry the pangs of this sorrow in my dreams
and in my wakeful hours.
As my days pass in the crowded market of this world
and my hands grow full with the daily profits,
let me ever feel that I have gained nothing
---let me not forget for a moment,
let me carry the pangs of this sorrow in my dreams
and in my wakeful hours.
When I sit by the roadside, tired and panting,
when I spread my bed low in the dust,
let me ever feel that the long journey is still before me
---let me not forget a moment,
let me carry the pangs of this sorrow in my dreams
and in my wakeful hours.
When my rooms have been decked out and the flutes sound
and the laughter there is loud,
let me ever feel that I have not invited thee to my house
---let me not forget for a moment,
let me carry the pangs of this sorrow in my dreams
and in my wakeful hours.

by Rabindranath Tagore

Lost Star

When the creation was new and all the stars shone in their first splendor, the gods held their assembly in the sky and sang `Oh, the picture of perfection! the joy unalloyed!'
But one cried of a sudden ---`It seems that somewhere there is a break in the chain of light and one of the stars has been lost.'
The golden string of their harp snapped, their song stopped, and they cried in dismay ---`Yes, that lost star was the best,
she was the glory of all heavens!'
From that day the search is unceasing for her, and the cry goes on from one to the other
that in her the world has lost its one joy!
Only in the deepest silence of night the stars smile and whisper among themselves
---`Vain is this seeking! unbroken perfection is over all!'

by Rabindranath Tagore

Face to Face

Day after day, O lord of my life,
shall I stand before thee face to face.
With folded hands, O lord of all worlds,
shall I stand before thee face to face.
Under thy great sky in solitude and silence,
with humble heart shall I stand before thee face to face.
In this laborious world of thine, tumultuous with toil
and with struggle, among hurrying crowds
shall I stand before thee face to face.
And when my work shall be done in this world,
O King of kings, alone and speechless
shall I stand before thee face to face.

by Rabindranath Tagore